Refund Policy

Our services involve preparing and filing applications with government authorities (MCA, GST Department, Income Tax Department, FSSAI, Trade Marks Registry, and others). Because much of the value we deliver is professional time, documentation work, and coordination with government bodies — and because certain fees are paid directly to government authorities on your behalf — our refund terms differ from a typical product purchase.

The following are non-refundable under all circumstances once paid or incurred:

• Government fees, stamp duty, and statutory charges paid to any government department, authority, or portal on your behalf (e.g., MCA filing fees, GST registration fees, trademark government fees, stamp duty on deeds);
• Third-party charges such as Digital Signature Certificate (DSC) issuance fees, notary charges, or courier costs already incurred;
• Services where the application has already been filed with the relevant government authority, regardless of the outcome of that application; and
• Delays or rejections caused by inaccurate, incomplete, or false information/documents provided by the client.

You may be eligible for a full or partial refund of our professional service fee (excluding government/third-party charges as above) in the following situations:

• Before work has commenced: If you cancel the engagement before we have begun document preparation or filing, you are eligible for a full refund of the professional fee paid.
• Duplicate payment: If you were charged more than once for the same service due to a technical or processing error, the duplicate amount will be refunded.
• Service not initiated within the committed timeline due to a delay caused by us (not the client or government processing times), and you choose to cancel as a result.

To request a refund:

• Contact us at contact@seedangroup.com or +91 77951 02277 within 7 days of the payment or the triggering event.
• Provide your order/service reference number and reason for the refund request.
• Our team will review the request and respond within 3 business days.
• Approved refunds will be processed to the original payment method within 7–10 business days of approval.

Please note that timelines quoted on our website and by our team (e.g., "7–15 working days") are estimates based on typical government processing times and are not guaranteed, since final approval timelines are entirely at the discretion of the relevant government department. Delays caused by government authorities, incomplete documentation from third parties, or force majeure events are not grounds for a refund of professional fees once work has commenced.

For recurring/retainer-based services (such as monthly GST filing, payroll management, or bookkeeping), cancellation requires 15 days’ written notice. Fees already paid for the current billing period are non-refundable, but no further charges will be applied after the notice period ends.

If you believe a refund has been wrongly denied, you may escalate the matter to our Grievance Officer at contact@seedangroup.com, who will review the case and respond within 7 business days.

We may update this Refund Policy from time to time. The updated version will be posted on this page with a revised "Last Updated" date.

For any refund-related queries, please contact:

Seedan Group — Email: contact@seedangroup.com · Phone: +91 77951 02277 · Address: Ramdev Garden, 849/5, behind Amma's Pastry, HBR Layout 2nd Block, St Thomas Town, Kacharakanahalli, Bengaluru, Karnataka 560084